Delivery & Returns
HOW MUCH WILL MY DELIVERY COST?
All Products are Priced for delivery at check out and are clearly stated.
Fireplaces are delivered free of charge within a 20 mile radius of Alcester, Warwickshire. Any fireplace orders to be delivered outside of this area would have to be quoted for a delivery cost.
Goods not displayed on website would have priced for delivery separately.
HOW WILL MY DELIVERY ARRIVE?
Small items will be delivered to your door by an approved courier.
Medium items will be delivered to your door by a delivery team (note on receipt of order we will contact you to arrange a delivery date).
All fireplace orders will be delivered by our own staff.
HOW LONG WILL MY DELIVERY TAKE?
Delivery times will vary depending on a number of factors including type of product and whether that item is in stock or special order. We cannot guarantee delivery dates but they are usually completed within 3-14 days of order. Fireplaces are up to a 21 day delivery but will be confirmed on order by a member of our sales team on receipt of order.